Our awards and recognition

The passionate pursuit of better drives our mission to serve clients, teammates, and stakeholders.
The recognition we've earned is reflective of our mission. Here's a list of our awards in client experience; workplace culture, including diversity, equity, and inclusion; volunteerism; and supplier diversity.

Client experience

Our mission to clients is to provide distinctive, secure, and successful client experiences through touch and technology.

  • BB&T now Truist Dealer Retail Services team was recently recognized by J.D. Power for being #1 in customer satisfaction with consumer loans among mass market brands in its 2020 U.S. Consumer Financing Satisfaction Study.
  • LightStream, the national online lending division of SunTrust now Truist, earned the number one ranking in the J.D. Power 2020 U.S. Consumer Lending Satisfaction Study℠ among personal loan lenders.
  • BB&T now Truist recognized as a leader in “ease of use” and “financial fitness” in Javelin’s 2020 Mobile Banking Scorecard
  • BB&T now Truist recognized as a leader in “ease of use” and “financial fitness” and SunTrust now Truist recognized as a leader in “ease of use” in Javelin’s 2020 Online Banking Scorecard .
  • LightStream named by The Ascent as a 2020 Personal Loan Award winner for:
    • Best Personal Loan Overall 
    • Best Low-Interest Personal Loan 
    • Best Medical Loan 
    • Best Personal Loan for Renovations
  • Truist recognized by Fannie Mae in its 2020 Servicer Total Achievement and Rewards (STAR) Program for mortgage servicing excellence and solution delivery.

Workplace culture and diversity, equity, and inclusion

Our mission to teammates is to create an inclusive and energizing environment that empowers teammates to learn, grow, and have meaningful careers.

  • Forbes Best Large Employers (2023)
  • Newsweek - Greatest Workplaces for Women (2023)
  • Newsweek – America’s Greatest Workplaces for Job Starters (2023)
  • Newsweek - America’s Greatest Companies for Diversity (2023)
  • Newsweek – Greatest Workplaces for LGBTQ+ (2023)
  • JUST 100 List, #5 –2023, which highlights companies focused on issues that matter most to Americans, including paying a fair, living wage, creating jobs in the U.S., advancing environmental and social responsibility, and more; 2022   
  • Top 100 for Workforce Equity & Mobility by JUST Capital (2022)
  • Forbes Best Employers for New Graduates – 2022
  • Forbes Best Employers for Diversity – 2023, 2022, 2021
  • Top 50 employer by Equal Opportunity magazine – 2022, 2021
  • Forbes America’s Best Employers – 2022
  • Human Rights Campaign’s Corporate Equality Index – 100% score; Best Place to Work - 2020, 2021, 2022
  • Fortune World's Most Admired Companies – 2022
  • Recognized on LinkedIn’s Top Companies List in Charlotte and Atlanta – 2021, which helps professionals identify the top workplaces to grow their careers in the greater metropolitan area
  • National LGBT Chamber of Commerce’s “Best of the Best” – 2021
  • Fortune Global 500 list – 2021
  • Forbes Best-In-State Employer in Florida, Georgia, North Carolina, and Pennsylvania – 2021
  • “Top 50 Employers” by “CAREERS & the disABLED" magazine - 2020, 2021, 2022
  • Forbes Best Employers for Women – 2020
  • Forbes Best Employers for Veterans – 2020
  • United States Black Chambers (USBC) Corporation of the Year Award - 2020
  • Top 50 Employers List in STEM Workforce Diversity Magazine - 2020


Corporate social responsibility and reputation

We believe that meeting community needs is everyone’s role at Truist, and as one team with combined resources, we’re creating positive impact on a whole new scale.

  • Fortune’s Most Admired Companies (2023) 
  • Newsweek - America’s Most Responsible Companies (2023)
  • Newsweek - America's Most Trustworthy Companies (2023)
  • U.S. President’s Volunteer Service Award by Junior Achievement
  • FORTUNE World's Most Admired Companies – 2021
  • Corporate Philanthropy Award from Boys & Girls Clubs of America
  • Spirit of North Carolina Award from United Way of Central Carolinas

Supplier diversity

We make it our priority to ensure our suppliers reflect who we are as a community and company. Through qualified and innovative diverse-businesses, we proactively partner with diverse suppliers who enhance our client experience, strengthen our operations, and enrich our communities.

  • Women’s Business Enterprise National Council’s TOP Corporation award that honors those corporations who have demonstrated a sustained commitment to the inclusion of women-owned businesses in their supply chains - 2023
  • Greater Women's Business Council TOP Corporation recognition for empowering women in business - 2023
  • Best of the Decade recognition by Minority and Women Business News Magazine for outstanding supplier diversity programs - 2023
  • Gold Award of Distinction recipient in the US Pan Asian American Chamber of Commerce’s inaugural Supplier Diversity Champions program for our commitment and excellence in advancing supplier diversity in our industry - 2023
  • Greater Women's Business Council TOP Corporation recognition and VOICE award for empowering women in business - 2022
  • The Forefront 50 Top Corporations for Minority Businesses recognition by the National Minority Supplier Development Council to recognize corporations that are leveling the playing field - 2022
  • National LGBT Chamber of Commerce and National Business Inclusion Consortium Best-of-the-Best Award for Inclusion - 2022
  • Florida State Minority Supplier Development Council– President’s Award
  • U.S. Pan Asian American Chamber of Commerce – Top 35 Corporate Star Recognition