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Our awards and recognition

The passionate pursuit of better drives our mission to serve clients, teammates, and stakeholders.

The recognition we've earned is reflective of our mission. Here's a list of our awards in client experience; workplace culture, including diversity, equity, and inclusion; volunteerism; and supplier diversity.

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Forbes Best Employers for Diversity 2021 

Forbes 2021 The Best Employers for Diversity

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LightStream, the national online lending division of SunTrust now Truist, earned the number one ranking in the J.D. Power 2020 U.S. Consumer Lending Satisfaction Study℠ among personal loan lenders.

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2021 Human Rights Campaign’s Corporate Equality Index – 100% score; Best Place to Work

2020 Best Places to Work. 100% Corporate Equality Index

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2021 Top 50 Employers” by “CAREERS & the disABLED" magazine 

Reader's Choice 2021: A Top 50 Employer; Careers & the disABLED

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Forbes 2020 The Best Employers for Women Powered by Statista

Forbes

Best Places to Work for Women 2020

Forbes 2020 America's Best Employers for Veterans Powered by Statista

Forbes

Best Employers for Veterans 2020

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Client experience

Our mission to clients is to provide distinctive, secure, and successful client experiences through touch and technology.

  • BB&T now Truist Dealer Retail Services team was recently recognized by J.D. Power for being #1 in customer satisfaction with consumer loans among mass market brands in its 2020 U.S. Consumer Financing Satisfaction Study. 
  • U, BB&T now Truist’s mobile banking app, earned the number one ranking in the J.D. Power 2020 U.S. Banking Mobile App Satisfaction Study℠ among national U.S. banks 
  • LightStream, the national online lending division of SunTrust now Truist, earned the number one ranking in the J.D. Power 2020 U.S. Consumer Lending Satisfaction Study℠ among personal loan lenders. 
  • BB&T now Truist recognized as a leader in “ease of use” and “financial fitness” in Javelin’s 2020 Mobile Banking Scorecard 
  • BB&T now Truist recognized as a leader in “ease of use” and “financial fitness” and SunTrust now Truist recognized as a leader in “ease of use” in Javelin’s 2020 Online Banking Scorecard 
  • LightStream named by The Ascent as a 2020 Personal Loan Award winner for: 
    • Best Personal Loan Overall 
    • Best Low-Interest Personal Loan 
    • Best Medical Loan 
    • Best Personal Loan for Renovations
  • Truist recognized by Fannie Mae in its 2020 Servicer Total Achievement and Rewards (STAR) Program for mortgage servicing excellence and solution delivery.

Workplace culture and diversity, equity, and inclusion

Our mission to teammates is to create an inclusive and energizing environment that empowers teammates to learn, grow, and have meaningful careers.

  • Forbes Best Employers for Diversity 2021
  • Human Rights Campaign’s Corporate Equality Index – 100% score; Best Place to Work - 2020, 2021
  • “Top 50 Employers” by “CAREERS & the disABLED" magazine - 2020, 2021
  • Forbes Best Employers for Women 2020
  • Forbes Best Employers for Veterans 2020
  • 2020 United States Black Chambers (USBC) Corporation of the Year Award
  • 2021 Readers’ Choice Award and Top 50 employer by Equal Opportunity magazine

Corporate social responsibility and reputation

We believe that meeting community needs is everyone’s role at Truist, and as one team with combined resources, we’re creating positive impact on a whole new scale.

  • U.S. President’s Volunteer Service Award by Junior Achievement
  • FORTUNE World's Most Admired Companies 2021
  • Corporate Philanthropy Award from Boys & Girls Clubs of America
  • Spirit of North Carolina Award from United Way of Central Carolinas

Supplier diversity

We make it our priority to ensure our suppliers reflect who we are as a community and company. Through qualified and innovative diverse-businesses, we proactively partner with diverse suppliers who enhance our client experience, strengthen our operations, and enrich our communities.

  • Greater Women's Business Council 2020 TOP Corporation by Greater Women’s Business Council for empowering women in business
  • 2020 Top 50 Best-of-the-Best Corporations for Inclusion by National LGBT Chamber of Commerce (NGLCC) and their partners in the National Business Inclusion Consortium (NBIC).
  • Florida State Minority Supplier Development Council– President’s Award
  • U.S. Pan Asian American Chamber of Commerce – Top 35 Corporate Star Recognition

Disclosures

Truist Bank, Member FDIC. © 2021 Truist Financial Corporation. Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation.

Equal Housing Lender

Investment and Insurance Products:
• Are Not FDIC or any other Government Agency Insured • Are Not Bank Guaranteed • May Lose Value

All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real estate industry. Search the NMLS Registry.

Services provided by the following affiliates of Truist Financial Corporation: Banking products and services, including loans and deposit accounts, are provided by SunTrust Bank and Branch Banking and Trust Company, both now Truist Bank, Member FDIC. Trust and investment management services are provided by SunTrust Bank and Branch Banking and Trust Company, both now Truist Bank, and SunTrust Delaware Trust Company. Securities, brokerage accounts and /or insurance (including annuities) are offered by Truist Investment Services, Inc. (d/b/a SunTrust Investment Services, Inc.), and P.J. Robb Variable Corp., which are SEC registered broker-dealers, members FINRA, SIPC, and a licensed insurance agency where applicable. Investment advisory services are offered by Truist Advisory Services, Inc. (d/b/a SunTrust Advisory Services, Inc.), GFO Advisory Services, LLC, BB&T Securities, LLC, Sterling Capital Management, LLC, and Precept Advisory Group, LLC, each SEC registered investment advisers. Sterling Capital Funds are advised by Sterling Capital Management, LLC. Mortgage products and services are offered through SunTrust Mortgage, a tradename for SunTrust Bank now Truist Bank.  Life insurance products are offered through Truist Life Insurance Services, a division of Crump Life Insurance Services, Inc., AR license #100103477, a wholly owned subsidiary of Truist Insurance Holdings, Inc.

"Truist Advisors" may be officers and/or associated persons of the following affiliates of Truist Financial Corporation: SunTrust Bank now Truist Bank, our commercial bank, which provides banking, trust and asset management services; Truist Investment Services, Inc., a registered broker-dealer, which is a member of FINRA and SIPC, and a licensed insurance agency, and which provides securities, annuities and life insurance products; Truist Advisory Services, Inc., an SEC registered investment adviser which provides Investment Advisory services.

Comments regarding tax implications are informational only. Truist and its representatives do not provide tax or legal advice. You should consult your individual tax or legal professional before taking any action that may have tax or legal consequences.

Truist Wealth, International Wealth, Center for Family Legacy, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups are marketing names used by affiliates of Truist Financial Corporation.

Truist Securities is the trade name for the corporate and investment banking services of Truist Financial Corporation and its subsidiaries, including Truist Securities, Inc., member FINRA and SIPC.

New York City residents: Translation or other language access services may be available.  When calling our office regarding collection activity, if you speak a language other than English and need verbal translation services, be sure to inform the representative. A description and translation of commonly-used debt collection terms is available in multiple languages at www.nyc.gov/dca.

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