Let's start a conversation

We’re always ready to help with whatever you need.

Stop by in person

Find your nearest branch and walk on in.

Make an appointment

Speak directly with a Truist banker in person or over the phone.

Consult an advisor

Get in touch with a wealth advisor, premier banker, or mortgage loan officer to answer any questions you have.

Quick phone numbers

Banking Services

General account information
844-4TRUIST (844-487-8478)

To report fraud (24/7 support)
844-4TRUIST (844-487-8478) select option 1, then option 4.

Outside the US
+1-910-914-8250

Debit and credit cards

Debit cards
844-4TRUIST (844-487-8478)

Credit card
844-4TRUIST (844-487-8478)

Mortgages and loans

Auto loans
844-4TRUIST (844-487-8478)

Loans
844-4TRUIST (844-487-8478)

Apply for a mortgage
800-634-7928
Mon - Fri, 8 am - 8 pm ET
Sat: 9 am - 3 pm

Speak with a mortgage professional

855-445-0999

Manage existing mortgage

855-257-4040

Investment and wealth management

Premier care center
877-892-9761

Truist trade
800-694-4284

FAQs

Component ID : "faq-739520484"
Model : "faq"
Position : "left"

Contact us right away at 844-4TRUIST (844-487-8478) if you think you’re a victim of fraud or think you’ve received fraudulent contact from Truist.

Report Fraud

Remember, we’ll never ask you to provide, update, or verify your personal or account information over email, text, or social media. If you receive any unsolicited communications asking you to provide passwords, Social Security numbers, PINs, credit or check card numbers, or other confidential information, let us know.

We’re here for you. Call us—or find additional emergency resources.

  • Consumer lending and credit card support: 844-4TRUIST (844-487-8478)
  • If your mortgage originated with SunTrust, contact (800) 634-7928. If your mortgage originated with BB&T, contact (800) 295-5744.
  • All other needs: 844-4TRUIST (844-487-8478)
    • Outside the U.S.: +1-910-914-8250
    • We accept calls made using Telecommunications Relay Service (TRS). Dial 7-1-1 to initiate a call.

If you’re experiencing financial hardship, we’re here to help. Learn more about our payment relief and recovery tools:

If you believe your credit has been wrongfully impacted, submit this form online and we’ll investigate.

You may also print and mail it to:

Truist Bank
Credit Bureau Services
PO Box 849
Wilson, NC 27894

You can contact your local Truist branch, or call 844-4TRUIST (844-487-8478)
Learn more here about how to report fraud. 

Immediately contact your local Truist branch, or call 844-4TRUIST (844-487-8478)
Learn more here about how to report fraud. 

We can help you find your user ID, or reset your password.

Don’t have a user ID? You'll need to register for online banking.

Need help with online or mobile banking? Call 888-228-6654.      

Find us on

  • X
  • LinkedIn
  • Facebook
  • YouTube
  • Instagram