Real care starts here.

Our teammates are Truist. And every day, they’re delivering meaningful acts of care to their clients and communities.

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Lianne Wang:

To be able to lend a hand and to be able to care for others. It’s something that makes your life more meaningful. I want to set a good example for my children, as my mother has done for me.

I can’t expect somebody to do something that I wouldn’t do myself. I’ll be nervous, but my sister will be right next to me, and our mother will be watching, guiding us down.

Speaker 2:

Ready to rappel.

Lianne Wang:

I am the business banking leader in the greater Washington region for Truist. I’m looking forward to speaking to the students on today’s session.

I remember working with a family that was new to the country, like we were, and opening up their first checking account. The child was doing the interpretation for the parents and just getting flashbacks into that’s what my parents felt when they first got here.

We didn’t have a lot growing up, but whatever we had, we always shared with our neighbors, with our family. It was second nature to help other people.

We are going to New Hope Housing’s Mondloch Place. This is one of the shelters and homes that New Hope Housing provides.

Jan Sacharko:

It’s a very simple solution, sometimes, to homelessness: Getting people into housing that’s appropriate and affordable, without giving them a whole bunch of hoops to jump through, without making all sorts of rules that are easy to break so we can kick them out again, and give them a chance.

Lianne Wang:

Financial education is so important at every level, not just the young kids growing up, that’s super important, but as an adult.

I would imagine that some of our guests here never had that type of financial education or financial literacy.

To have someone who was sleeping on the streets move into a permanent home, that’s the ultimate goal, is to have a home that you can call your own, have a bed that you can sleep in, where you’re not out in the weather, getting snowed on, getting rained on.

We started talking about this event last year. At the time, it sounded really exciting. It’s Over The Edge. We’re going to rappel off of a building. We’re gonna raise so much money. I jumped in with open arms saying, “Yes, I will do it.” Even though I am deathly afraid of heights, but it’s a great opportunity.

I feel like I’m gonna cry. Oh my God, I’m so nervous.

I was in my third year in college. My mother got ill. She was in Taiwan. We were there for about two weeks. And I made the decision to come back to school because I didn’t want to disappoint her. I said goodbye, came back, and two weeks later we got the call that she had passed.

Li-Ping Hwang:

I couldn’t be at Charlottesville to comfort her. I know my mom want me to take care of my brother and sister. And I try my best to take care of them whenever I can. I think I did a pretty good job about it. I hope.

Lianne Wang:

Caring is something innate for me. You care about your children, your family, your friends, your teammates, your community. That’s part of my DNA.

Li-Ping Hwang:

Lianne is 100% of my mom when I see her. I can see her strong will coming from my mom. I see that love, compassion is a part of her. When she put her mind to it, she can accomplish anything.

Lianne’s son:

Go, Mommy, go.

Lianne Wang:

My fear of heights is nothing compared to being homeless. If I can just help one person by doing this, I feel like I’ve done my job.

I’m ready. I’m ready.

Jan Sacharko:

Ending homelessness is not something that we do alone. There are a lot of community partners and people involved. And with this event, thanks to Lianne, all of our rappelers, our sponsors, our partners, we’ve already raised over 215,000 and still counting. And we are just truly grateful for every single one of you.

Lianne Wang:

Oh, my god.


High five.


I feel great. I did it! Yeah.

And we celebrate all that care creates.

There are so many ways to care. And so many ways that we care. Our teammates, clients, partners, and communities are coming together in amazing ways to take care of each other. Let’s celebrate them together.

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VO: Meet Jessica Moore.


VO: Jessica was born to care. She always had your back...


VO: Like the time she spotted the neighbor kid, an approaching car, a puddle, and knew there was going to be a situation.


JESSICA: Ms. Hogan’s class?

KID: Yeah, it’s Atlantis.


JESSICA: I don’t think they had camels in Atlantis.

KID: Really?

VO: Today she’s a teammate at Truist, thebank that starts with care.

When you start with care, you get a different kind of bank.

END CARD: Truist

LEGAL:Truist Bank, Member FDIC. © 2022 Truist Financial Corporation. Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation.

A Truist teammate—as seen on TV.

Care is timeless.

Is she real? No. But does she really care? You bet. Our born to care campaign features an imagined Truist teammate to take a light look at how serious we are about care. It’s not just what we say—it’s who we are and what we do. And we’ll time-travel to prove it.

Make your future happier. 

Your money and mindset go hand in hand. And we care about both. With our Money and Mindset program, we give you articles, tools, tips, and podcasts that will help you feel better about your finances. You’ll set goals, learn how to reach them, and feel so good about what you’ve accomplished.

Life's Moments

What are your sights set on?

What are your goals?

Find a moment

Care is in our DNA.

Truist One Banking

What’s the best way we can show our clients care? By listening to what they want, and creating a whole new set of banking products to deliver for them. 

Let’s level the playing field.

The Truist Foundation partners with nonprofits in historically excluded communities. See what we’re up to—and even apply for a grant.

Accessible banking

Accessible banking

We’re trying to make banking better—for everyone. So we’re putting branches in places they haven’t been, making products accessible to new audiences, and partnering with Operation HOPE to provide financial coaching where it’s needed most.

A culture of care

A culture of care

Truist was formed because we knew our heritage banks would be better together. Through our purpose, mission, and values, we plan to change what you expect from—and how you feel about—your bank.

Our resolution? To make more #TimeForCare.

It’s a new year, but our goals are staying the same. We want to bring care everywhere—and we hope you’ll join us. Use #TimeForCare to see how some of our friends are creating care in 2023, or to share your own ideas and actions.