We’re here to care for our clients and communities in every way we can imagine—and in new ways we discover every day. From thoughtfully designed checking accounts to free financial education, here are just a few ways we’re making it happen.
Truist One Checking
No overdraft fees. Practical perks. Automatic upgrades. It’s one simple choice.
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TONY: And think about when we first met, the only thing you had was the realty business.
FERNANDO: Yes.
TONY: How many businesses do you have now?
FERNANDO: Now I have, 20.
SUPER: FERNANDO
TRUIST CLIENT
TONY: Yeah.
SUPER: TONY
TRUIST SMALL BUSINESS SPECIALIST
FERNANDO: And I think that this is only possible because of you. You’re always connecting me with the right people.
TONY: For me, connecting you with the right person that can help you get from point A to point B, and to see you achieve your success, that makes me feel good. And I’m looking forward to the next five years and seeing how much more we can continue to grow.
FERNANDO: We are unstoppable. (both laugh)
SUPER: WHEN YOU START WITH CARE, YOU GET A DIFFERENT KIND OF BANK.
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SFX: Sounds of a busy diner. Silverware clinking, plates being placed on tables.
SUPER: ALICIA
TRUIST BANKER
ACHELE: It’s been, like, really over 20 years. You were my mother and father's banker, you became my banker and now Fran is in her third year of college and you’re her banker.
SUPER: ACHELE
TRUIST SMALL BUSINESS CLIENT
FRAN: You’re mine.
SUPER: FRAN
TRUIST ONE BANKING CLIENT
ALICA: It’s so unbelievable because I'm just 20 years old.
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KRIS: I love it when you come to this office.
MATT: The more that I can know about seeing the warehouse, seeing how the team works together, really gives me that sense of knowledge for what it is that you’re doing.
SUPER:MATT
TRUIST COMMERCIAL BANKER
SUPER: KRIS
TRUIST CLIENT & BUSINESS OWNER
KRIS: You understand exactly what we need. I can’t tell you how valuable that is for us.
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Super: Lindsey, Truist banker
Lindsey: I chose a career in banking because I was able to help people on a day-to-day basis to make their day better, to help them to feel better.
Super: This banker made a big impact on her little community.
Lindsey: My little sister, Emma, she's legally blind. I feel like a lot of times people will see somebody with a disability and think, "Oh, they're not capable," which is just not true. They may need accommodation, they may need some help, but they are totally capable of doing anything that anybody else can.
Super: Inspired by her sister, Lindsey is driven to care for others.
Lindsey: Our branch is located near the School of the Deaf and we have a handful of clients who are hard of hearing, who are fully deaf, who come in. And seeing how hard it was for them to communicate with everybody; it was hard, and it was frustrating for them.
Super: So, Lindsey took matters into her own hands, literally.
Super: She taught herself American Sign Language.
Super: Christie, Truist banker
Christie: Teaching herself to sign to help our clients really, truly exemplifies care. When she is signing with our clients, I see happiness on our clients' faces. I see happiness from the other teammates here at the branch.
Emma: [Lindsey’s sister] Lindsay is the gold standard sister. She
had a client who she knew had vision problems, and she was telling me how this client couldn't differentiate between her credit card and debit card.
Super: Emma, Lindsey’s sister
Emma: And she was like, "How can I help her differentiate between these cards that are both flat and they feel the same?" and immediately called me to take that extra step to care for that client, and was like, “How do you as a blind person do this? How can I help this client as well?”
Super: Awhile back, Lindsey helped another client.
Super: And learned something new.
Lindsey: Miss Barbara is one of my deaf clients who comes in fairly regularly. She likes to get her balance. So, she came in one day, and she left her debit card on my counter. So, I got in my car, and I was driving around trying to find her and I found her and I tapped her on the shoulder to let her know that I was there. She said, "What are you doing here?" I said, "Miss Barbara, you left your debit card." And then she did a sign at me that I didn't know, she said [onscreen visual of Lindsey using American Sign Language] and I was like, "What does that mean?" And so she spelled it out for me and she said, "You really care."
Super: [Super appears during onscreen visual of Lindsey using American Sign Language] “C” “A” “R” “E”
Super: [Super appears during onscreen visual of Lindsey using American Sign Language] I care.