| Product or Service | Phone | Email | Mail |
|---|---|---|
| General account information | 844-4TRUIST (844-487-8478) |
xxx |
| Outside the US | +1-910-914-8250 | xxx |
| Online and mobile banking | 888-228-6654 | xxx |
| Credit cards | 844-4TRUIST (844-487-8478) |
|
| Debit cards | 844-4TRUIST (844-487-8478) |
|
| Insurance - Health (Truist Life Insurance Services) | 800-474-1471 | Email health insurance team |
| Insurance - Life (Truist Life Insurance Services) | 800-474-1471 | Email life insurance team xxx |
| Insurance - Personal claims center (McGriff) | 800-990-4228 | |
| Insurance - Personal property & casualty sales (McGriff) | 800-422-8448 | Email property & casualty insurance team |
| Insurance - Personal property & casualty service (McGriff) | 800-228-1820 | |
| Loans | 844-4TRUIST (844-487-8478) |
|
| Mortgages | If your mortgage originated with SunTrust, contact (800) 634-7928 If your mortgage originated with BB&T, contact (800) 295-5744 |
SunTrust Mailing Addresses For General Inquiries/Research Request SunTrust Bank Mail Code RVW 3003 PO Box 26149 Richmond, VA 23260-6149 Mail Monthly Payments SunTrust BankPO Box 79041Baltimore, MD 21279-0041 Insurance Renewals/Bills SunTrust Bank Attn: ISAOA/ATIMA PO BOX 47047 Atlanta, GA 30362 Qualified Written Requests/Notices of Error/Requests for Information SunTrust Bank Attn: QWR/NOE/RFI PO Box 26527Richmond, VA 23261-6527 BB&T Mailing Addresses With a Coupon Book BB&T Mortgage Payment Center PO Box 580022 Charlotte, NC 28258-0022 With a Billing Statement BB&T Mortgage Payment Center PO Box 580302 Charlotte, NC 28258-0302 |
| Truist Wealth | 800-228-9798 Mon - Fri, 7 am - 7pm ET |
| Product or Service | Phone | Email | Mail |
|---|---|---|
| General account information | 844-4TRUIST (844-487-8478) |
|
| Online and mobile banking | 888-228-6654 | |
| Business Checking Accounts (Simple, Dynamic, Community) | 844-4TRUIST | |
| Business Savings Accounts (Simple, Money Market, CDs | 844-4TRUIST | |
| Business Lending | https://truistbank-www.truist.com/locations | |
| Business Loans (loans, lines of credit, real estate, equipment, vehicles) | 844-4TRUIST | |
| Credit cards | 844-4TRUIST (844-487-8478) |
|
| Credit card management - Truist eZBusiness support | 844-4TRUIST (844-487-8478) |
|
| Debit cards | 844-4TRUIST (844-487-8478) |
|
| Delta SkyMiles® Business Debit Card | 844-4TRUIST | |
| Employee benefits small group specialists | 800-226-0051 (insurance) | Email employee benefits small group specialists xxx |
| Insurance - Business solutions (Truist Life Insurance Services) | 800-474-1471 | |
| Insurance - Business claims center (McGriff) | 800-990-4228 | Email business insurance claims center |
| Insurance - Business property & casualty (McGriff) | 877-643-6227 | Email small business property & casualty insurance team |
| Insurance - Employee benefits (McGriff) | 800-226-0051 | Email employee benefits team |
| Merchant Services | 866-238-2420 (sales) 877-672-4228 (client support) |
|
| Truist Equipment Finance | 844-4TRUIST (844-487-8478) |
Email Equipment Finance |
