Personal clients

Product or Service Phone Email | Mail
General account information 844-4TRUIST
(844-487-8478)
xxx
Outside the US +1-910-914-8250 xxx
Online and mobile banking 888-228-6654 xxx
Credit cards 844-4TRUIST
(844-487-8478)
Debit cards 844-4TRUIST
(844-487-8478)
Insurance - Health (Truist Life Insurance Services) 800-474-1471 Email health insurance team
Insurance - Life (Truist Life Insurance Services) 800-474-1471 Email life insurance team xxx
Insurance - Personal claims center (McGriff) 800-990-4228
Insurance - Personal property & casualty sales (McGriff) 800-422-8448 Email property & casualty insurance team
Insurance - Personal property & casualty service (McGriff) 800-228-1820
Loans 844-4TRUIST
(844-487-8478)
Mortgages 800-634-7928
Mon - Fri, 8 am - 8 pm ET
Sat: 9 am - 3 pm

Business clients

Product or Service Phone Email | Mail
General account information 844-4TRUIST
(844-487-8478)
Online and mobile banking 888-228-6654
Business Checking Accounts (Simple, Dynamic, Community) 844-4TRUIST
Business Savings Accounts (Simple, Money Market, CDs 844-4TRUIST
Business Lending https://truistbank-www.truist.com/locations
Business Loans (loans, lines of credit, real estate, equipment, vehicles) 844-4TRUIST
Credit cards 844-4TRUIST
(844-487-8478)
Credit card management - Truist eZBusiness support 844-4TRUIST
(844-487-8478)
Debit cards 844-4TRUIST
(844-487-8478)
Delta SkyMiles® Business Debit Card 844-4TRUIST
Employee benefits small group specialists 800-226-0051 (insurance) Email employee benefits small group specialists xxx
Insurance - Business solutions (Truist Life Insurance Services) 800-474-1471
Insurance - Business claims center (McGriff) 800-990-4228 Email business insurance claims center
Insurance - Business property & casualty (McGriff) 877-643-6227 Email small business property & casualty insurance team
Insurance - Employee benefits (McGriff) 800-226-0051 Email employee benefits team
Merchant Services 866-238-2420 (sales)
877-672-4228 (client support)
Truist Equipment Finance 844-4TRUIST
(844-487-8478)
Email Equipment Finance