People switch banks for all kinds of reasons—lower fees, better apps, or just a fresh start. Whatever your reason, we’ll help with bill pay, direct deposit, transfers, and more to make the move smooth.
Start fresh by opening your new account and enrolling in online banking for easy access. Move money and set up direct deposits in real-time when opening your new account.
Our checking and banking account options include:
Built-in extrasTruist One® Checking
Built for everyday life with essentials you need and perks that grow with your balance.
Scan this code with your phone’s camera to download.
Step 2: Move your money.
Connect your old and new accounts to make moving money simple. Once your accounts are linked, you can begin transferring your balance into your new account.
Step 3: Update recurring payments and deposits.
Switch your bills, subscriptions, and everyday payments over to your new account to keep life running smoothly.
Step 4: Close the old account.
Once you've set up everything with your new account, you can close your old account with confidence.
Frequently asked questions about switching banks
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No. Switching banks won’t affect your credit score, because opening or closing a checking or savings account isn’t reported to the major credit bureaus.
If you leave behind any unpaid fees or a negative balance your old bank may send the account to collections. A collection account can appear on your credit report and lower your score.
To avoid any potential credit issues, make sure you properly close your old account after setting up the new one or keep it in good standing.
Switching banks typically takes about 1-2 weeks.
Here are the steps:
Open a new account – Minutes online
Move money and link your card – Same day
Switch direct deposit – 1-2 pay periods
Update auto pay/bill pay – 1-5 days
Monitor both accounts for overlap – About a week
Close the old account once everything is clear.
Yes, however here are a couple things to consider:
Monthly fees - Some banks charge if you don’t meet balance or activity requirements.
Inactive accounts - Banks may eventually close them if unused.
Yes. You can switch banks online by opening a new checking account with Truist and then moving your direct deposits, automatic drafts, and bill payment over to your new account.
If you forget to update a recurring payment while switching banks, two things may happen:
The payment could be declined, resulting in late or missed payment fees from the company.
OR
If your old account is still open with insufficient funds, the payment may try to clear there—potentially causing overdraft fees or returned item charges if funds aren’t available.