Group of employees smiling in meeting

Our culture

Inspired by a common purpose, we strive every day to make things better for our clients, teammates and stakeholders.

Purpose

To inspire and build better lives and communities.

Mission

For clients

Provide distinctive, secure and successful client experiences through touch and technology

For teammates

Create an inclusive and energizing environment that empowers teammates to learn, grow and have meaningful careers

For stakeholders

Optimize long-term value for stakeholders through safe, sound and ethical practices

Woman smiling

Values

Trustworthy — We serve with integrity.

Caring — Everyone and every moment matters.

One Team — Together, we can accomplish anything.

Success — When our clients win, we all win.

Happiness — Positive energy changes lives.

Thoughts from our teammates

Kelly S. King, chairman and chief executive officer of Truist

Kelly S. KingChairman and Chief Executive Officer

"Our purpose, mission and values is much more than just words—it's the starting point for every decision we make. Over time, we believe a shared commitment to our culture will be the single biggest reason for the long-term success of Truist."

Jenn Thaxton, senior vice president, merchant services at Truist

Jenn ThaxtonSenior Vice President, Merchant Services

"At the end of the day, we are all trying to better ourselves and reach a common goal."

Jenn Thaxton, senior vice president, merchant services at Truist
Keith Thornton, deputy general counsel of employment at Truist

Keith ThorntonDeputy General Counsel - Employment

"One team. That really resonates with me. We're trying to get to the same place. We're trying to achieve the same goal."

Charlene McNeil, inclusion and diversity segment lead at Truist

Charlene McNeilInclusion & Diversity Segment Lead

"Feeling part of a team, feeling valued, respected, connected, engaged. That's the environment at Truist."

Charlene McNeil, inclusion and diversity segment lead at Truist

Make a move.
Make a difference.

We’re looking for people with big dreams and new ways of thinking to take us to innovative places in banking. We come from all walks of life but share a common purpose—to inspire and build better lives and communities.

Join us, and define your career for better.