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While new applications for Paycheck Protection Program (PPP) loans are no longer being accepted, forgiveness applications are just getting started.
Our branch service continues to evolve for the safety of our clients and teammates. We’re providing teller services through drive-thru lanes, including Saturday hours. We appreciate your patience as some locations experience longer than average wait times. At our branches with temporarily closed lobbies, in-person visits can be scheduled online, and safe deposit box access can be arranged by phone.
When required by legal order, we’ll provide local health authorities with the names of teammates who test positive for COVID-19, as well as names and other information of those who may have come in close contact with them.
Schedule an appointment
If you need to talk to a banker, you can book an appointment through our online scheduler.
Please note: Payment relief must be requested through our online portal or by phone. Payment relief for your credit card, personal loan, auto loan, mortgage, or home equity line of credit can’t be approved in our branches.
To meet the immediate and long-term needs of our communities, we've launched the Truist Cares initiative.
A pledge of $50 million in philanthropic support will provide aid for basic needs, medical supplies, and financial hardship across the nation.
Out of an abundance of caution, we’ve implemented several preventative measures to protect the health and well-being of our clients and teammates, including:
We encourage everyone to follow the guidance provided by the CDC to help prevent the spread of respiratory diseases at home, in the workplace and while traveling. Please refer to the CDC websiteopens in a new tab for the most up-to-date information.