For clients
Provide distinctive, secure, and successful client experiences through touch and technology.
For teammates
Create an inclusive and energizing environment that empowers teammates to learn, grow, and have meaningful careers.
For stakeholders
Optimize long-term value for stakeholders through safe, sound, and ethical practices.
Trustworthy
We serve with integrity.
Caring
Everyone and every moment matters.
One Team
Together, we can accomplish anything.
Success
When our clients win, we all win.
Happiness
Positive energy changes lives.
Meet Natalie. People-champion.
Growing up in an Asian, Christian household, I was taught that this life is not just my own but also for others—to respect and serve your family and community is fundamental to all that we do.
In my childhood home of Singapore, design was present but not prevalent, and often seen as superficial. Discovering the field of human-centered design was where the stars aligned for me—I realized that design had the power to transform people’s lives, behaviors, and experiences. It resonated with me deeply.
At Truist, I design delightful experiences with clients and teammates at the core. Whether it’s the unspoken, the unheard, or the spoken that people refuse to hear— championing the needs of people is what we do as service designers.
“To love, to serve, and to fight for my family, my friends, and my community—they are who I live for and what keeps me going.”
Meet Tajuan. Unifier.
I have the pleasure of helping some of the most amazing subject matter experts realize their fullest potential as they guide our wealth clients through sound, personalized advisement.
Combining that work with my purpose of creating environments where people can become the best versions of themselves is right in line with the work our Wealth teammates do every day. The lessons I’ve learned from working beside such brilliant experts, and amazingly successful clients, has contributed to my personal growth.
By helping others achieve their financial dreams and contributing to the economic growth of my community, I can make a positive difference in the lives of others and create a lasting legacy of impact.
“To serve as vessel of influence and create environments that challenge people to be the best versions of themselves.”
Meet Armond. Encourager.
We all have a superpower. Each day we wake up and have the opportunity to make an impact on someone’s day, week, or year. We can help them realize that the impossible is indeed possible.
So how do I use this superpower at Truist? Through every interaction, I foster an environment that promotes courage, growth, and failing forward.
On our team, we value recognition. I start each team meeting by providing a forum for members to share specific stories and give gratitude. While we’re not leaping buildings in a single bound, I’m able to support a team that catalyzes change by supporting each other to achieve more than we believed we could.
“To be a catalyst for change in helping and supporting others to achieve more than they believe they can achieve.”
Meet Jasmine. Creator.
Growing up, I was fortunate to have parents who instilled a very solid foundation in my life. Transformational goals have always been the core of who I am and the heart of my purpose.
I believe if we move through life, setting and accomplishing small goals, we’re consistently transforming into a better version of ourselves. Leading myself through life with this purpose allows me to lead others toward positive change.
At Truist, being a client trainer not only allows me to teach our clients all we have to offer in Treasury—it gives me the chance to create an experience with them, to step into their world and enhance their businesses and lives.
My purpose is that I have the opportunity to educate, inspire, and advocate for transformational change in the organization.
“To make a difference through service, transforming, inspiring, educating, striving for growth, and creating those experiences with others.”
Meet Carlos. Girl dad.
After more than 20 years in banking, I’ve seen a lot of changes and shifts—but know one constant. The importance of building relationships with clients and teammates. I’m always willing to share knowledge and experience with others, and also learn from them. When we do that together, we’re stronger as people and as a team.
I tell my daughter every morning: “Be good, have fun, learn a lot, and do your best.” These aren’t just words, but simple and straightforward messages that can benefit anyone.
I greatly value treating others with respect. Always learning from success and failure. And giving your best effort no matter what—but never forgetting to have fun while doing it.
“Every day, I strive to be the best version of myself and serve as an inspiration for my daughter.”
