Need a user ID? Set up online banking
Security starts with communication. Customize your account activity alerts, and we’ll let you know when you need to know.
Get notifications about important account activity, including:
Notifies you of any transaction above a designated amount.
Notifies you of any international transactions.
Notifies you when there is an online or phone transaction where the physical card is not present.
|Mobile app||Text banking||Mobile alerts|
|How can this solution help me?||Banking optimized for mobile apps (iPhone and AndroidTM)||Banking for text users (no smartphone required)||Notifications when you need them most|
|Alert feature||Check balances
User ID, password or email address change
Low/ high balance alert
Security question and answer change
Statement delivery method change
Locate nearest ATM/Branch
|For which type of accounts?||Checking
Select Truist Investment Services, Inc. accounts
|How do I get started?||Download the mobile app for
|Sign in to online banking, go to My Settings and click Text Banking to get started.||Sign in to online banking, go to My Settings and click Alerts to get started.|
Lock your credit or debit card instantly. Locking may prevent some credit card transactions by authorized users, but will not interrupt other debit card holders.
If you’re a primary or secondary cardholder, you can lock or unlock your card through online or mobile banking, or by calling us:
Customizable card controls1 are available on all Truist debit cards and credit cards. See your cardholder agreement to identify your card’s issuer.