Potentially, yes. The federal government, including the Social Security Administration (SSA) is transitioning to electronic payments (direct deposit or Direct Express card) for all benefit recipients, subject to certain exemptions and accommodations. If you’re still receiving paper checks and haven’t switched to an electronic method by the September 30, 2025 deadline, your payments could be delayed, held, or temporarily suspended.

Some individuals may still be eligible for paper checks under certain limited exceptions where electronic payments are not feasible (e.g., lack of a bank account, dealing with an emergency, or other special circumstances). The Secretary of the Treasury is charged with reviewing and revising procedures to grant such limited exceptions. At this time, details concerning these limited exceptions have not yet been finalized and released by the Treasury Department. If you think you may qualify for an exemption or accommodation, you’ll need to review forthcoming announcements from the Treasury Department to see if you qualify.

Yes. The federal government is urging beneficiaries to transition to electronic payments as soon as possible to avoid potential delays or issues around the September 30, 2025 deadline. If you need to set up your account for direct deposit, it’s advised to act as soon as possible to avoid high call volumes and longer wait times as the deadline approaches.

You can enroll today at GoDirect.gov or through your personal mySocialSecurity account online. The agency has technicians standing by to provide tech support at (877) 874-6347 if needed Monday through Friday from 9 am to 7 pm ET. Have your Truist account and routing information ready for easy setup when enrolling.