Association Services

We’re focused on our communities.

Solutions to streamline payment processing and provide funding for property management companies and community associations.

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How can we help your property management company or community associations?

Deposit and payment processing services. Payment activity reporting. Coupon books and statements. Payments by ACH and online. Association loans. We design our products and services around your company’s needs. Whatever your goals, we’ll partner with you to move forward.

Solutions for associations

Payment processing Take the worry out of processing association payments.
Best fit if you
are a property management company or community association and want to accelerate your daily collections and reduce errors.
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Benefits
  • Streamline the collection of homeowner payments through our payment processing.
  • Provide homeowners with coupon books or statements to make their maintenance and special assessment payments. Books and statements include a tear-off coupon, payment instructions, an ACH enrollment form, and return envelopes or mailing labels.
  • Accept payments by ACH, online by credit/debit card or eCheck, by mail, from bill pay providers, or at any of our branch locations.Disclosure 1, Disclosure 2
  • Manage your payments more efficiently with Web Vault. View payment images; view unit information; order, track, and view proofs of coupons; print statements on demand; cancel ACH; add or remove a coupon stop payment; and submit new account and account maintenance requests.
Association deposit services Collect and deposit homeowner payments with ease.
Best fit if you
are a property management company or community association who collects association fees.
Benefits
  • Collect payments and deposit the funds directly into your association’s operating and reserve accounts. Association Services Regular and Interest Checking accounts are offered with no account monthly service charge or minimum balance required.
  • Preserve your reserve funds while maximizing your earnings potential.
  • Protect your large investments through additional reserve options.
Homeowner payments through Truist Association Services Go green—and save time—with homeowners association payment options.
Best fit if you
are a management company or association looking for convenient options for your homeowners to pay their association fees.
Learn more
Benefits
  • Use Association Pay (ACH) to make recurring payments by ACH debit from a checking or savings account at a U.S. financial institution.
  • Pay through our online payment system by credit card, debit card, or eCheck.Disclosure 2
  • Mail payment with coupon to Truist.
  • Take coupon and payment to your local Truist branch.Disclosure 1
Association loans Make renovations and repairs with an association loan.
Best fit if you
want to make homeowners association renovations and repairs with a flexible loan option that’s unique to your needs, goals, and vision.
Get an association loan
Benefits
  • Use an association loanDisclosure 3 to renovate or make common area repairs, including concrete restoration, roofing, painting, and other major projects. And, get insurance premium financing.
  • Get an emergency line of credit to make quick decisions and fund unplanned projects.Disclosure 3
  • Use a Truist Visa® Business credit card to get the flexibility and security you need.
Florida Community Association Journal (FLCAJ) Readers' Choice Awards Diamond.
2026 FLCAJ Readers' Choice Award

We're honored to be recognized by the Florida Community Association Journal (FLCAJ) for the tenth time -- with a 2026 FLCAJ Readers' Choice Award. And while it’s nice to be recognized, we’ll keep doing business the way we know best—with total commitment and unwavering care for our clients.

Get in touch with an expert.

We’ve met the financial and lending needs of property management companies and associations for more than 35 years. We’d love to help you, too. Talk with our Association Services relationship managers to learn more and gain the advantage of our customized solutions.

Contact us

727-549-1202

Toll-free: 888-722-6669

Email ASDWebVault@truist.com

General inquiries

Truist Association Services

PO Box 2914

Largo, FL 33779-2914

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Disclosure 1 Payments can be made with an Association Services payment coupon at any of our Truist branches. Association Services coupon payments processed in a branch will post the following business day. 

Disclosure 2 A convenience fee is charged for payments made online by credit card and debit card and is disclosed online prior to submitting payment.

Disclosure 3 Loans, lines of credit and credit cards are subject to credit approval.

Disclosures

Truist Bank, Member FDIC. © 2026 Truist Financial Corporation. Truist, the Truist logo, Truist Purple, Truist One, Truist Marquee, LightStream, and the LightStream logo are service marks of Truist Financial Corporation.

Equal Housing Lender

Investment and Insurance Products:

  • Are Not FDIC or any other Government Agency Insured
  • Are Not Bank Guaranteed
  • May Lose Value

TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates.

Services provided by Truist Financial Corporation (Truist) affiliates: Banking products and services, including loans and deposit accounts, provided by Truist Bank, Member FDIC. Trust and investment management services provided by Truist Bank. Securities, brokerage accounts and/or annuities offered by Truist Investment Services, Inc., an SEC registered broker-dealer, and member FINRA and SIPC, and a licensed insurance agency. Investment advisory services offered by Truist Advisory Services, Inc. and GFO Advisory Services, LLC, SEC registered investment advisers. Some insurance products offered by Truist Investment Services, Inc. Other insurance products offered by Marsh & McLennan Agency, LLC (as successor in interest to McGriff Insurance Services, LLC) CA License #0H18131, Kensington Vanguard National Land Services, and Crump Life Insurance Services. Truist Life Insurance Services (TLIS) is a division of Crump, Arkansas License #100103477. Variable insurance material is for broker-dealer or registered representative use only. Variable products distributed by P.J. Robb Variable, LLC, Arkansas License #100110185. Member FINRA.

Marsh & McLennan Agency LLC, Kensington Vanguard National Land Services, Crump Life Insurance Services, Truist Life Insurance Services, and P.J. Robb Variable, LLC are not affiliated with Truist Financial Corporation or any of its subsidiaries.

Truist Securities is a trademark of Truist Financial Corporation. Truist Securities is a trade name for the corporate and investment banking services of Truist and its subsidiaries. All rights reserved. Securities and strategic advisory services are provided by Truist Securities, Inc., member FINRA and SIPC. Lending, financial risk management, and treasury management and payment services are offered by Truist Bank.

Mortgage products and services are offered through Truist Bank. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real estate industry. Search the NMLS Registry.

Comments regarding tax implications are informational only. Truist and its representatives do not provide tax or legal advice. You should consult your individual tax or legal professional before taking any action that may have tax or legal consequences.

"Truist Advisors" may be officers and/or associated persons of the following affiliates of Truist, Truist Investment Services, Inc., and/or Truist Advisory Services, Inc. Truist Wealth, International Wealth, Center for Family Legacy, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups are trade names used by Truist Bank, Truist Investment Services, Inc., and Truist Advisory Services, Inc.

Applications, agreements, disclosures, and other servicing communications provided by Truist Bank and its subsidiary businesses will be provided in English. As a result, it will be necessary for customers to speak, read and understand English or to have an appropriate translator assisting them. Please note that Truist provides translations of webpages, documents and disclosures as a courtesy and in the event of any inconsistencies or discrepancies between the English content and the translated content, the English content supersedes the translation. Truist offers phone support in Spanish at 844-4TRUIST (844-487-8478), option 9. For assistance in other languages, please speak to a representative directly.

New York City residents:

Translation or other language access services may be available. When calling our office regarding collection activity, if you speak a language other than English and need verbal translation services, be sure to inform the representative. A description and translation of commonly-used debt collection terms is available in multiple languages at http://www.nyc.gov/dca.

Borrowers with Limited English Proficiency (LEP) needing information can use the following resources:

The Consumer Finance Protection Bureau (CFPB) also provides additional resources for homeowners seeking payment assistance in select languages at: https://www.consumerfinance.gov/housing/housing-insecurity/help-for-homeowners/

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