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Association Services

We’re focused on our communities.

Solutions to streamline payment processing and provide funding for property management companies and community associations.

Watch our video on truist association services

How can we help your property management company or community associations?

Deposit and payment processing services. Payment activity reporting. Coupon books and statements. Payments by ACH and online. Association loans. We design our products and services around your company’s needs. Whatever your goals, we’ll partner with you to move forward.

Solutions for associations

Payment processing

Take the worry out of processing association payments.

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Benefits

  • Streamline the collection of homeowner payments through our payment processing.
  • Provide homeowners with coupon books or statements to make their maintenance and special assessment payments. Books and statements include a tear-off coupon, payment instructions, an ACH enrollment form, and return envelopes or mailing labels.
  • Accept payments by ACH, online by credit/debit card or eCheck, by mail, from bill pay providers, or at any of our branch locations.1,2
  • Manage your payments more efficiently with Web Vault. View payment images; view unit information; order, track, and view proofs of coupons; print statements on demand; cancel ACH; add or remove a coupon stop payment; and submit new account and account maintenance requests.

Best fit if you

  • Are a property management company or community association and want to accelerate your daily collections and reduce errors.

Association deposit services

Collect and deposit homeowner payments with ease.

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Benefits

  • Collect payments and deposit the funds directly into your association’s operating and reserve accounts. Association Services Regular and Interest Checking accounts are offered with no account monthly service charge or minimum balance required.
  • Preserve your reserve funds while maximizing your earnings potential.
  • Protect your large investments through additional reserve options.

Best fit if you

  • Are a property management company or community association who collects association fees.

Homeowner payments through Truist Association Services

Go green—and save time—with homeowners association payment options.

Learn more about homeowner payments through Truist Association Services
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Benefits

  • Use Association Pay (ACH) to make recurring payments by ACH debit from a checking or savings account at a U.S. financial institution.
  • Pay through our online payment system by credit card, debit card, or eCheck.2
  • Schedule payments through a bill pay service.
  • Mail payment with coupon to Truist.
  • Take coupon and payment to your local Truist branch.1

Best fit if you

  • Are a management company or association looking for convenient options for your homeowners to pay their association fees.

Association loans

Make renovations and repairs with an association loan.

Get an association loan
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Benefits

  • Use an association loan3 to renovate or make common area repairs, including concrete restoration, roofing, painting, and other major projects. And, get insurance premium financing.
  • Get an emergency line of credit to make quick decisions and fund unplanned projects.3
  • Use a Truist Visa® Business credit card to get the flexibility and security you need.

Best fit if you

  • Want to make homeowners association renovations and repairs with a flexible loan option that’s unique to your needs, goals, and vision.

Payment processing

Payment processing

Take the worry out of processing association payments.

Sign in to Web Vault
Component ID : "accordionGridLayout-631552055"
Model : "stack"
Position : "left"

Benefits

  • Streamline the collection of homeowner payments through our payment processing.
  • Provide homeowners with coupon books or statements to make their maintenance and special assessment payments. Books and statements include a tear-off coupon, payment instructions, an ACH enrollment form, and return envelopes or mailing labels.
  • Accept payments by ACH, online by credit/debit card or eCheck, by mail, from bill pay providers, or at any of our branch locations.1,2
  • Manage your payments more efficiently with Web Vault. View payment images; view unit information; order, track, and view proofs of coupons; print statements on demand; cancel ACH; add or remove a coupon stop payment; and submit new account and account maintenance requests.

Best fit if you

  • Are a property management company or community association and want to accelerate your daily collections and reduce errors.

Association deposit services

Association deposit services

Collect and deposit homeowner payments with ease.

Component ID : "accordionGridLayout-958909253"
Model : "stack"
Position : "left"

Benefits

  • Collect payments and deposit the funds directly into your association’s operating and reserve accounts. Association Services Regular and Interest Checking accounts are offered with no account monthly service charge or minimum balance required.
  • Preserve your reserve funds while maximizing your earnings potential.
  • Protect your large investments through additional reserve options.

Best fit if you

  • Are a property management company or community association who collects association fees.

Homeowner payments

Homeowner payments through Truist Association Services

Go green—and save time—with homeowners association payment options.

Learn more about homeowner payments through Truist Association Services
Component ID : "accordionGridLayout-2073273627"
Model : "stack"
Position : "left"

Benefits

  • Use Association Pay (ACH) to make recurring payments by ACH debit from a checking or savings account at a U.S. financial institution.
  • Pay through our online payment system by credit card, debit card, or eCheck.2
  • Schedule payments through a bill pay service.
  • Mail payment with coupon to Truist.
  • Take coupon and payment to your local Truist branch.1

Best fit if you

  • Are a management company or association looking for convenient options for your homeowners to pay their association fees.

Association loans

Association loans

Make renovations and repairs with an association loan.

Get an association loan
Component ID : "accordionGridLayout-450466008"
Model : "stack"
Position : "left"

Benefits

  • Use an association loan3 to renovate or make common area repairs, including concrete restoration, roofing, painting, and other major projects. And, get insurance premium financing.
  • Get an emergency line of credit to make quick decisions and fund unplanned projects.3
  • Use a Truist Visa® Business credit card to get the flexibility and security you need.

Best fit if you

  • Want to make homeowners association renovations and repairs with a flexible loan option that’s unique to your needs, goals, and vision.

We don’t just label ourselves “trusted advisors.” We earn it.

We’re honored to be recognized by the Florida Community Association Journal (FLCAJ) for the seventh time—with a 2022 FLCAJ Reader's Choice Platinum Award. And while it’s nice to be recognized, we’ll keep doing business the way we know best—with total commitment and unwavering care for our clients.

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    Get in touch with an expert.

    We’ve met the financial and lending needs of property management companies and associations for more than 35 years. We’d love to help you, too. Talk with our Association Services relationship managers to learn more and gain the advantage of our customized solutions.

    727-549-1202
    Toll-free: 888-722-6669
    Email us

    General inquiries:
    Truist Association Services
    PO Box 2914
    Largo, FL 33779-2914

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    1 Payments can be made with an Association Services payment coupon at any of our Truist branches. Association Services coupon payments processed in a branch will post the following business day. 

    2 A convenience fee is charged for payments made online by credit card and debit card and is disclosed online prior to submitting payment.

    3 Loans, lines of credit and credit cards are subject to credit approval.

    Disclosures

    Truist Bank, Member FDIC. © 2023 Truist Financial Corporation. Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation.

    Equal Housing Lender

    Investment and Insurance Products:

    • Are Not FDIC or any other Government Agency Insured
    • Are Not Bank Guaranteed
    • May Lose Value

    Services provided by the following affiliates of Truist Financial Corporation (Truist): Banking products and services, including loans and deposit accounts, are provided by Truist Bank, Member FDIC. Trust and investment management services are provided by Truist Bank, and Truist Delaware Trust Company. Securities, brokerage accounts and /or insurance (including annuities) are offered by Truist Investment Services, Inc., and P.J. Robb Variable, LLC., which are SEC registered broker-dealers, members  FINRA SIPC and a licensed insurance agency where applicable. Investment advisory services are offered by Truist Advisory Services, Inc., GFO Advisory Services, LLC, Sterling Capital Management, LLC, and Precept Advisory Group, LLC, each SEC registered investment advisers. Sterling Capital Funds are advised by Sterling Capital Management, LLC. Insurance products and services are offered through McGriff Insurance Services, LLC. Life insurance products are offered through Truist Life Insurance Services, a division of Crump Life Insurance Services, LLC, AR license #100103477. Both McGriff and Crump are wholly owned subsidiaries of Truist Insurance Holdings, LLC.

    Mortgage products and services are offered through Truist Bank. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real estate industry. Search the NMLS Registry.

    Comments regarding tax implications are informational only. Truist and its representatives do not provide tax or legal advice. You should consult your individual tax or legal professional before taking any action that may have tax or legal consequences.

    "Truist Advisors" may be officers and/or associated persons of the following affiliates of Truist, Truist Investment Services, Inc., and/or Truist Advisory Services, Inc. Truist Wealth, International Wealth, Center for Family Legacy, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups are trade names used by Truist Bank, Truist Investment Services, Inc., and Truist Advisory Services, Inc.

    Truist Securities is a trademark of Truist Financial Corporation. Truist Securities is a trade name for the corporate and investment banking services of Truist Financial Corporation and its subsidiaries. All rights reserved. Securities and strategic advisory services are provided by Truist Securities, Inc., member FINRA and SIPC. Lending, financial risk management, and treasury management and payment services are offered by Truist Bank. Deposit products are offered by Truist Bank.

    Applications, agreements, disclosures, and other servicing communications provided by Truist Bank and its subsidiary businesses will be provided in English. As a result, it will be necessary for customers to speak, read and understand English or to have an appropriate translator assisting them. Truist offers the following resources for consumers that have Limited English Proficiency:

    • Multilingual teammates available at our Multicultural Banking Centers
    • Materials for some products and services are available in Spanish, Korean, Vietnamese, Mandarin, and other languages spoken in the communities we serve.
    • Phone assistance in Spanish at 844-4TRUIST (844-487-8478), option 9. For assistance in other languages please speak to a representative directly.

    New York City residents:

    Translation or other language access services may be available. When calling our office regarding collection activity, if you speak a language other than English and need verbal translation services, be sure to inform the representative. A description and translation of commonly-used debt collection terms is available in multiple languages at http://www.nyc.gov/dca.

    • Limited English Proficiency Support
    • New York City residents

    Borrowers with Limited English Proficiency (LEP) needing information can use the following resources:

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