Homeowner payments through Truist Association Services

To keep things moving fast:

• Make checks payable to the legal name of your homeowners association.
• Send your Association Services coupon with your payment.
• Write "U.S. Funds" on checks drawn on Canadian bank accounts.
• Don’t mail cash.

No. All checks are processed the day they’re received.

You can contact your property management company or homeowners association to verify that your payment has been received.

Your property management company or homeowners association can provide information about late fees.

No. Truist can debit any U.S. bank automatically.

Managing your Association Pay is easy.

To update your account, print, complete, and mail or fax the change form.

To stop your payment, print, complete, and mail or fax the cancel form.

We need to receive change or cancel requests by the 27th day of the month to be effective the following debit month. If the 27th falls on a weekend or holiday, the deadline is the last business day of the month prior to the 27th.

Send your completed form by U.S. mail:

Truist Association Services 
PO Box 2914 
Largo, FL 33779-2914

Or fax it to 866-297-8932.

You'll need to use the bill pay account number unique to your property address and payment obligation (located on your coupons).

Using a bill pay service may delay payment processing. We suggest making or scheduling your payment well in advance of the due date. Refer to your Association Services coupon book or statement for important instructions on using an online bill pay service.

In most instances, payments received from a bill pay service aren't processed on the same day that funds are debited from your account. Depending on the method of payment and delivery used by your bill pay provider, payments may take up to five business days or more to be posted to your association's account.