Commercial Real Estate

Growing a property management business starts with being able to respond quickly when awarded new properties. A scalable operating and financial model means preparing for:

• Continuous growth: Adding owners and their properties creates an ongoing need to streamline account onboarding and activation.
• Speed to operation: Efficient bank account opening and implementation enables a property manager to begin operations, collect revenue, and serve a new property sooner.
• Complex account structures: Each property may require different legal entities, authorized signers, deposit accounts, approval paths, and treasury arrangements.

To make this happen, property managers need a financial partner that recognizes the requirements for speedy account setup and extends industry experience -- from client property management support to strategic advice to scale the business.

As the demands on property managers from tenants and owners have accelerated and margins have tightened, the need for scalable infrastructure has risen. Leveraging the capabilities of the right financial partner to build out your financial infrastructure allows you to deliver for your customers and strengthen your competitive advantage in the market.  Look for financial partners who can help you develop:

A scalable banking relationship should simplify the work behind every new property—from account opening and receivables to payments, reconciliation, and reporting.

Efficient onboarding. A repeatable process for establishing owner entities, accounts, entitlements, and fraud controls can reduce implementation friction and help new properties become operational faster.

Flexible receivables. Support for ACH, wire, card, checks, and lockbox payments allows you to offer a full suite of options for tenants. It can help you centralize cash flow to collect cash for owners faster and more efficiently. Truist integrated receivables can help you to gather more information to enrich payment data, automate matching and reconciliation, and route exceptions for review.

Secure payables. ACH, wires, real-time payments, purchasing cards, and virtual cards can offer property managers more choices for payment methods, whether for vendor payments, capital outflows, or transfers between entities.

Workflow integration. Connectivity with accounting, property-management and payment platforms can reduce duplicate entry and keep information moving across the systems your teams use.

Reconciliation and control. Automated data feeds and richer remittance information can make the monthly closing process run faster through the regular use of automatic payment matching, electronic remittance information, daily reporting, exception management, and general ledger integration.

Deposit account control agreements.

When financing arrangements require a deposit account control agreement (DACA), an experienced banking team can help coordinate the bank-specific process with owners, lenders, and counsel. Requirements vary by property and lender, particularly when a non-bank lender is involved, so early planning is vital.

Property managers are entrusted with safeguarding owner funds. As payment volumes grow and fraud schemes become more sophisticated, strong oversight and layered controls are fundamental.

A banking partner can help firms set up the controls that have the greatest impact on their business.  These may include Truist Positive Pay, ACH filters and blocks, dual approvals, role-based user entitlements, multifactor authentication, account validation, and secure payment portals.

By adding the most effective controls and cybercrime defenses, your financial partner can help you build a protection platform that improves visibility, supports separation of duties, and helps reduce operational risk across properties and ownership entities.

As your portfolio grows, the right financial partner can provide the industry expertise and banking capabilities resources to help your financial infrastructure keep pace.

Industry focus. Bankers who understand commercial real estate and property management can bring relevant market perspective, make useful introductions, and help clients anticipate the financial needs that come with portfolio growth.

Scalable support. A continuous flow of new accounts requires staffing, implementation discipline, and operational capacity to support the volume of deposit and payment activity your business requires.

Treasury expertise. Dedicated treasury specialists and a robust treasury platform can help firms design processes that work today and remain effective as the business grows.

Information and visibility. Timely access to balances, transactions, and property-level activity can improve forecasting, liquidity decisions, and owner reporting. Integrated workflows can also reduce manual reconciliation across banking, accounting, and property management systems.

Property managers need a financial team that understands how the business operates and can coordinate the people, processes, and technology required to support growth.  Truist delivers with:

• A dedicated service model: Clients work with a team focused on commercial real estate and property management.
• Relevant industry perspective: Regular work with owners and property managers gives Truist teams industry context for the challenges clients face and the opportunities that may connect them across the commercial real estate ecosystem.
• Experience with complex organizations: Truist can tailor account structures, treasury workflows, and implementation plans to align with a property manager's operating model and the needs of its owner clients.
• Solutions built to scale: From receivables and payables to fraud controls, liquidity and reporting, the relationship can evolve as the portfolio and operating model become more complex.