Video conferencing keeps you connected with customers, suppliers, partners and staff. Virtual sales can keep you pitching business and selling even if you can’t meet in person.
Set up a video conference with customers to discuss how you’re adapting to changing needs, and ask for input. Including some of your staff and salespeople in the call will help everyone understand what’s expected of you.
Make sure customers can find you
Use every form of digital marketing you can—regular emails, texts, updates to your web site and social media messages—to let customers know how you’re adjusting to serve them. Every method of communication should provide an easy way for customers to reply and buy.
Look for ways to boost sales
With thoughtful step-by-step planning exercises and action items, the Small Business Recovery Workbook is the perfect companion to this guide.
Use it to organize all your ideas and goals in one place—so you can focus on the big picture and your next steps.
