Skip to main content

See the difference.

Experience digital banking with Truist by using the simulators below. Get a sneak peek of new features—or use them as a step-by-step guide when it’s time to upgrade.

Upgrading to Truist Online Banking

Component ID : "accordionGridLayout-4824712"
Model : "disclaimer"
Position : "left"

Step 1 of 6
Just sign on to SunTrust Online Banking like usual.

Step 2 of 6
You'll see that your digital banking experienced has switched to Truist.
Select Go to Truist Online Banking to get started.

Step 3 of 6
Take a peek at some highlights about your new digital banking experience with Truist.

Step 4 of 6
You can deposit checks with our Truist mobile app.

Step 5 of 6
Or enable Zelle for sending payments to anyone, anytime.

Step 6 of 6
You're all set. Welcome to your new home screen with everything you need to get things done.

Upgrading to Truist Mobile

Component ID : "accordionGridLayout-1233700825"
Model : "disclaimer"
Position : "left"

Step 1 of 10
Just log in to U by BB&T like usual.

Step 2 of 10
You may need to create a new user ID or password for Truist.

Step 3 of 10
You'll see that your digital banking experience has switched to Truist.
You can download the Truist Mobile app or continue to Truist Online Banking to get started.

Step 4 of 10
Tap "Get" to download the app.

Step 5 of 10
Sign in with your Truist user ID and password. If you created new ones, you'll use those.

Step 6 of 10
Take a peek at some highlights from your new app experience with Truist.

Step 7 of 10
You can enable Face ID for faster sign-in.

Step 8 of 10
Or quickly deposit checks using the app.

Step 9 of 10
Plus, enable Zelle for sending payments to anyone, anytime.

Step 10 of 10
You're now back on the home screen.

Truist Online Banking dashboard overview

Component ID : "accordionGridLayout-91260923"
Model : "disclaimer"
Position : "left"

Step 1 of 6
Once you’ve signed into Truist Online Banking, you land on your home screen.

Step 2 of 6
You’ll see your accounts & cards just below your greeting.

Step 3 of 6
Then a snapshot of your recent transactions.

Step 4 of 6
These quick links on the left make bank tasks even faster.

Step 5 of 6
And you'll notice insights that provide info on spending, trends, and unusual activity.

Step 6 of 6
These are the just the basics. There’s plenty more to explore.

Deposit checks with Truist Mobile

Component ID : "accordionGridLayout-1840526282"
Model : "disclaimer"
Position : "left"

Step 1 of 10
Sign in to the Truist Mobile app.

Step 2 of 10
Select Deposits from the bottom menu.

Step 3 of 10
Select Deposit to.

Step 4 of 10
Choose the account to deposit into.

Step 5 of 10
Select enter amount.

Step 6 of 10
Enter the exact amount.

Step 7 of 10
For this example, we will deposit $50.00.

Step 8 of 10
Select Done.

Step 9 of 16
Select Take photos.

Step 10 of 16
Place your check face-up on a dark background, in good lighting, and select front check image.

Step 11 of 16
Your device automatically takes the photo.

Step 12 of 16
Flip over your check and sign it.

Step 13 of 16
Your device automatically takes the photo when focus is clear

Step 14 of 16
Review your information and select Deposit.

Step 15 of 16
Confirm your deposit.

Step 16 of 16

Enroll in paperless statements

Component ID : "accordionGridLayout-1285183416"
Model : "disclaimer"
Position : "left"

Step 1 of 10
Sign in to the Truist Mobile app.

Step 2 of 10
Select Accounts from the bottom menu.

Step 3 of 10
Choose the account you want to update.

Step 4 of 10
Select Statements.

Step 5 of 10
Choose Accounts.

Step 6 of 10
Select Paperless preferences

Step 7 of 10
Choose Primary checking for this example.

Step 8 of 10
Enable Paperless toggle.

Step 9 of 10
Agree to the terms and conditions.

Step 10 of 10
Select Save.

Send money with Zelle1

Component ID : "accordionGridLayout-577612156"
Model : "disclaimer"
Position : "left"

Step 1 of 13
Sign in the Truist mobile app.

Step 2 of 13
Select Transfer & Pay.

Step 3 of 13
Select “Send Money with Zelle”.

Step 4 of 13
Choose either Send Money or Request Money.

Step 5 of 13
In this example, we'll select Send Money.

Step 6 of 13
Select the person you wish to pay from Recipients.

Step 7 of 13
We'll select Beverly Cook for this example.

Step 8 of 13
Enter the exact amount.

Step 9 of 13
For this example, we'll send $18.20.

Step 10 of 13
Select Done.

Step 11 of 13
Select Review.

Step 12 of 13
Select Send $18.20.

Step 13 of 13

Disclaimers

1Must have a bank account in the U.S. to use Zelle. Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle. Enrollment required. Payments can arrive as quickly as minutes or may take up to three business days. Actual times may vary. Transaction limitations apply. In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled in Zelle.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Other product and company names mentioned herein are the property of their respective owners.

Disclosures

Truist Bank, Member FDIC. © 2021 Truist Financial Corporation. Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation.

Equal Housing Lender

Investment and Insurance Products:
• Are Not FDIC or any other Government Agency Insured • Are Not Bank Guaranteed • May Lose Value

All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real estate industry. Search the NMLS Registry.

Services provided by the following affiliates of Truist Financial Corporation: Banking products and services, including loans and deposit accounts, are provided by SunTrust Bank and Branch Banking and Trust Company, both now Truist Bank, Member FDIC. Trust and investment management services are provided by SunTrust Bank and Branch Banking and Trust Company, both now Truist Bank, and SunTrust Delaware Trust Company. Securities, brokerage accounts and /or insurance (including annuities) are offered by Truist Investment Services, Inc. (d/b/a SunTrust Investment Services, Inc.), and P.J. Robb Variable Corp., which are SEC registered broker-dealers, members FINRA, SIPC, and a licensed insurance agency where applicable. Investment advisory services are offered by Truist Advisory Services, Inc. (d/b/a SunTrust Advisory Services, Inc.), GFO Advisory Services, LLC, BB&T Securities, LLC, Sterling Capital Management, LLC, and Precept Advisory Group, LLC, each SEC registered investment advisers. Sterling Capital Funds are advised by Sterling Capital Management, LLC. Mortgage products and services are offered through SunTrust Mortgage, a tradename for SunTrust Bank now Truist Bank.  Life insurance products are offered through Truist Life Insurance Services, a division of Crump Life Insurance Services, Inc., AR license #100103477, a wholly owned subsidiary of Truist Insurance Holdings, Inc.

"Truist Advisors" may be officers and/or associated persons of the following affiliates of Truist Financial Corporation: SunTrust Bank now Truist Bank, our commercial bank, which provides banking, trust and asset management services; Truist Investment Services, Inc., a registered broker-dealer, which is a member of FINRA and SIPC, and a licensed insurance agency, and which provides securities, annuities and life insurance products; Truist Advisory Services, Inc., an SEC registered investment adviser which provides Investment Advisory services.

Comments regarding tax implications are informational only. Truist and its representatives do not provide tax or legal advice. You should consult your individual tax or legal professional before taking any action that may have tax or legal consequences.

Truist Wealth, International Wealth, Center for Family Legacy, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups are marketing names used by affiliates of Truist Financial Corporation.

Truist Securities is the trade name for the corporate and investment banking services of Truist Financial Corporation and its subsidiaries, including Truist Securities, Inc., member FINRA and SIPC.

New York City residents: Translation or other language access services may be available.  When calling our office regarding collection activity, if you speak a language other than English and need verbal translation services, be sure to inform the representative. A description and translation of commonly-used debt collection terms is available in multiple languages at www.nyc.gov/dca.

CLOSE ✕